Cedrick McDuffy

Cedrick McDuffy is a Sr. Professional with over 14 years of experience to include all aspects of client services: business development, strategic account management, project management and coordination, contract negotiations, proposal development, staff augmentation technical analysis and requirement gathering and operations; in the public/private sector and government . Over the past 14 years Mr. McDuffy has shown a proven ability in handling client/partner relationships, project administration, and revenue generation; identifying, analyzing and closing business; acting as an effective liaison and consensus builder; establishing clear lines of communication; and achieving set organizational goals and objectives. As a Business Developer Mr. McDuffy managed and developed strategic accounts for Consumer Industry Partners, local, state, and federal government clients in telecommunications, staff augmentation , consulting services, and information technology In the past Mr. McDuffy provided Total Customer Care with an array of support services focused on providing quality customer service delivery. His client support involved work process design and documentation associated with a government strategic initiative which placed processes at the forefront of all work activity. Work activities also included coaching to improve performance and operational assessments. He possesses solid analytical skills that have allowed him the ability to quickly assess work operational issues and implement both interim and long-term fixes. Implementation of change has occurred through the delivery of training and on-site team development and coaching.